Computer-Assisted Telephone Interviewing across USA & UK markets.
Our CATI operation is built for the demands of modern B2B and consumer research — combining specialist agents, real-time technology, and rigorous quality control to deliver telephone interview data that meets the most exacting standards.
Every CATI project at Centico is managed by a dedicated project manager, executed by trained specialist agents, and backed by 100% call recording and systematic back-check verification. We operate in full compliance with TCPA regulations across USA and OFCOM guidelines across UK.
Every interview captured and available for quality review, client audit, and dispute resolution.
Live dashboard tracking with daily structured progress reports delivered every business day.
Full regulatory compliance across USA, UK, and European markets — protecting you and your respondents.
Trained agents experienced in reaching and engaging C-Suite, IT Decision Makers, and Finance professionals.
Systematic verification of 20% of all completes, ensuring the integrity of every data point delivered.
USA, UK, Canada, Australia, Europe
B2B decision makers, consumers, healthcare professionals, government
5 minutes to 45 minutes — optimised for completion rates
100% recording, 20% back-check, speeder detection, consistency validation
Feasibility in 24 hours. Fieldwork initiation within 48 hours of award.
Share your brief and we'll respond with a detailed feasibility and proposal within 24 hours.